Harvey Cottontail

Discussion in 'Help Archive' started by howk01, Aug 19, 2015.

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  1. howk01

    howk01 Padavan

    Hi,
    I posted a few days ago about not receiving gifts from the Harvey's that I had won. It seemed resolved until today. I have been leaving the game on with the pop-up enabled. When I would come back the gifts would be lined up & I could see what I had received. Today my 9:30AM Harvey gave me 2PF. My next Harveys were 4:45PM, 5:02PM & then 7:25PM. None of those gifts showed up as a pop-up or in my record at bottom of game. Could someone please check on this please? Thank you very much.
    ID# 10696097
     
    howk01, Aug 19, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello howk01 :oops:

    Very intriguing - but sadly we have no update about this issue being fixed, the Team is still investigating it so you might still experience problems, I apologise in advance :( .

    Here are all the gifts received from the superfriends until now:

    Date and time (CEST)SuperfriendGifts
    18.08.2015, 15:23:511Power Feed: 2
    18.08.2015, 07:28:215EP: 4850
    18.08.2015, 04:38:352Power Feed: 3
    18.08.2015, 01:58:253Pheromones: 3
    17.08.2015, 23:07:164Preserving sugar: 10
    17.08.2015, 22:48:156XL Persimmon: 1
    17.08.2015, 15:22:401Baha-EP: 3930
    17.08.2015, 07:26:40512 hours of machinery
    17.08.2015, 04:28:172CC: 2910
    17.08.2015, 02:04:593Preserving sugar: 10
    16.08.2015, 23:13:484CC : 2910
    16.08.2015, 22:54:46612 hours of machinery
    16.08.2015, 15:18:431EP: 9700
    16.08.2015, 07:30:375EP: 4800
    16.08.2015, 07:03:073+25% EP for 36 hours
    16.08.2015, 07:03:072Supergrow: 3
    15.08.2015, 23:11:224Supergrow: 3
    15.08.2015, 16:59:361EP: 2880
    15.08.2015, 04:27:452EP: 2880
    15.08.2015, 02:05:063EP: 2880
    14.08.2015, 15:17:081CC: 2880
    14.08.2015, 04:31:112Supergrow: 2
    14.08.2015, 01:59:013CC: 2880
    14.08.2015, 01:40:161EP: 9600
    13.08.2015, 12:05:502Baha-EP: 7830
    12.08.2015, 22:13:181CC: 2880
    12.08.2015, 04:30:432EP: 2880
    11.08.2015, 15:22:261Baha-EP: 7830
    Can I assist you further at the moment?
    ​
    Best regards,
    teddy.bear

    ​
     
    teddy.bear, Aug 19, 2015
    #2
  3. howk01

    howk01 Padavan

    Thank you very much for checking Teddy.
    The last gift I received today was at 9:30AM my time for the 2 PF. That was over 12 hours ago. I should have gotten gifts from
    #3 2 hours ago & #4 & #6 aprox 5 hours ago. The last few days they have been showing up within 10-15 mins of the time that I had won them. Is it normal for them to show up this late?

    Good Morning,
    Just came on this morning & all the missising gifts popped up.
    Thank you very much for your help. You may close the thread.
     
    Last edited: Aug 19, 2015
    howk01, Aug 19, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello howk01 :oops:

    You are most welcome :)

    Your post was around half an hour before the next gift was supposed to arrive, from superfriend number 2 - around 4:30 AM CEST, so it wasn't late at that time (4:08 am). It looks like it arrived around 12 hours later, when you logged in again, so if you would have spent a little bit more time around, you might have caught it before bed time.

    Thank you very much for the update. If the Harveys go silent again, please let us know and we will check the missed gifts again.
    ​
    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
    teddy.bear, Aug 20, 2015
    #4
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