Having game problems

Hi,
I play on Firefox and Microsoft edge browsers. Today 12-30-23 I am having trouble logging into Farmerama, and if I get into the game ,I can't move from land to land as the little sheep either stay at 45% or 88% then I have to log out and try again! Every now and then I get to harvest 1 land then it starts all over again! I also have no IGM's and No sent Igms the areas are blank. Also When I try to answer the little envelope from Orla, the message does not get sent! Is anyone else out there having any log in issues, or playing the game issues, or anything else I have mentioned?
Thanks sanddollar15
sorry to bother you

 

Hello sanddollar15

You can try to clear both browsers' cache and cookies, restart your computer and see if you can log in to the game. You can also try the Standalone client.

At this time, the game is working fine, so if the above steps do not improve your game play, please post in Technical Issues and we can try clearing your server cache.

May I assist you further?

 

Hi my cookies and cache clear automatacally but I did log in and out and still had the same problems and it took a while to be able to get back here to let you know. I will try to go to tech to get server cache cleared there and see what happens.
Thank you for your time, by the way my sisters farm is having the same login issues as me but she is not the type to report it!

 

I'm sorry that clearing your browser cache didn't help.

I'm also sorry your sister's farm is having the same issue. Do you share a computer or does she have her own device? I would encourage her to report any issue she is having so we can help her too.

I'll close this thread since you need to post in Technical Issue to have your account's server cache cleared. I do hope that works for you.