I am not able to log into my game ICQ still.....

It has been to no avail that I can log onto my game of Five years with Bigpoint. I have spent so much money on things, accrued so many cloud rows, pets and stables and trees. Just last year alone I have spent over $1500.00 ..and I can not enjoy my game board, all because I was an idiot and used the a third party client ICQ to access my Farmerama.
I have Renzo tickets to spend, and I paid for the complete Harvester. Its going unused. I have lost out on the Winter Calendar now. So unfair! I play several times a day-always.
Now I can not access my Farmerama. I can access ICQ just fine. I have messaged ICQ support and have gotten absolutely nowhere.
I have message Bigpoint and am waiting for something to happen. It has been since Monday 12/14/2015 This is now day THREE.
So disappointed. IS anyone out there having any problems getting onto Farmerama having to use ICQ's site to do so? Any advice anyone as to what to do?
This is just so unfair. I am at level 92 soon to be level 93. I am simply asking if there are any fellow players who are victims of ICQ out there, why is it just my farm affected? I know it has nothing to do with my computer, I have a new laptop, I have asked my nephew who is a IT guy for a big company to use my loggins on his computer ....and my main household computer none of them will work with the link to access Bigpoints partner with ICQ as a client. I used to have to google ICQ Farmerama and that how I had to log into my game board for Farmerama.
It is now Thursday Dec 17, 2015 ...I can not log onto my game board. The only way I know to get to my ICQ client registered Farmerama Game Board is thru http://partner.bigpoint.net/icq/?lang=en and it has a HTTP 500 error message still. I have messaged icq and nothing is happening. I have been given the run around. I suspect whatever deal ICQ had with Farmerama...is no longer a deal and they are not hosting my Farmerama and its left me blank.
Please programmers at Farmerama please help me. Its horrible. THis is so not fair!
update: Zerodegrees saved the day! Saved the Week! No one at Bigpoint helped at all. Bigpoint you get an F for customer service. Major Fail. If it hadn't been for Zero's generosity I would still be sitting here extremely bummed that my Farm is locked out by the poorly run and operated ICQ and its contract to third party my game board. WHich they should be fired! My account should be reassigned to Bigpoint. Thats besides the point, Zerodegrees sent me a private message and a link. He tried the other link and mentioned it did not work on his computer and he found me another link to enter my game which I have been searching and searching...and how he found it is a total mystery but A HAPPY ENDING!
I plan on showering my new friend with tons of Thankyou presents come next GIFT AND TRADE! Mark my word~! THanks again Zero!!!!!!!!

 

Hello StellaStar.

As you have contacted Support, we cannot assist with this matter.

Can we assist you further?
Intrepideur

 

ICQ Support via mail.ru	5:55 AM (1 hour ago)
to me

Hello,
Thank you for contacting us.
This functionality is missing at the moment.
Your suggestions will be highly appreciated and directed to the
administration of the project.

THIS IS EMAIL RESPONSE I HAVE RECIEVED BY ICQ SUPPORT! My earlier email to them was: Is ICQ still partnered with Bigpoint to allow ICQ members to play Farmerama? Yes or no.
Look at their response! This is so unfair!
HI this is BeingStella, my main farm which was initially started thru ICQ has become inaccessible. I do not think the link to it will last, it is only a matter of time before I can not access my farm. I have put a lot of time and money into my farm and I really enjoy Farming on Farmerama. Its a Shame this is happening to me. I really love Farming with Farmerama and I wish the folks down at Bigpoint would do something about this. IT does not make sense that as I am a good customer spending on average of $125 per month and sometimes as much as $400 that Bigpoint does not value this as reason enough to either take back my account and reassign me to being able to log in under their website, or put the pressure on ICQ to fix their portal so the players of Farmerama can access their farms.
~edit~ Someone is not tending to the programming needs of Bigpoints agreement with ICQ. Please do something Bigpoint please.

 

If ICQ are experiencing troubles, this is not BigPoint's fault, as they have no control over third party sites. If ICQ stop services to Farmerama, you will be able to change your login to BigPoint.
We will pass this onto to the Game Team to see if there are any solutions.

Can I assist you further?

 

Fair enough. My only question is: At what point is it determined that ICQ has stopped services? Not providing a portal to access my farm, isn't that considered a stop in providing services? What is it? 7 days? 30 days? How long what length of time is it that ICQ not providing a way to access a Farmerama farm constitutes being in default and not providing services?
If it hadn't been for zerodegrees I would still be sitting here unable to access my farm and if it weren't for the down arrow in the google cache catching an OLD pathway/address programming line whatever its called, I would not be able to access my farm.
no further assistance...just tell the team...please move my farm off the icq grid...please.

 

We will pass it on and hopefully an answer can be found. Am glad that you can at least access the Game.

~closing as no further assistance required~