I am not receiving Alerts

Discussion in 'Help Archive' started by Doc425, Mar 25, 2016.

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  1. Doc425

    Doc425 Exceptional Talent

    Hello,
    For a couple of weeks now I have not been receiving a lot of alerts when there are new posts in threads I'm watching. I get them on a hit and miss basis. For some threads I seem to get alerts any time there is a new post, but for other threads I'm not receiving alerts at all.

    I tried unwatching and then watching again with no effect. Am I watching too many threads? I have also done all the usual things, empty cache, reload, etc., with no success. Any help would be greatly appreciated.

    Thank you.
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello Doc425,

    You can check what you have enabled under your "Alert preferences" on your profile page to see what you have enabled being alerted to.

    Can I assist you further?
     
    Doc425 likes this.
  3. Doc425

    Doc425 Exceptional Talent

    Hello shooger.sweet,

    I checked my alert preferences and they are all selected, but I'm still not getting alerts. An example is the event strategy thread for the Easter Extravaganza. I have it selected as, "Watch thread", but I'm not receiving alerts when there are new posts there, but I received an alert when you posted on this thread.

    Is it possible to have too many threads selected to watch? Thank you.
     
    Last edited: Mar 26, 2016
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    It may be that you are watching too many threads. It may be that it also may takes some time to be updated and you may need to keep refreshing the forum. I will leave this thread open until I can receive some clarification, although with the Easter Weekend, I am not sure how long that may be :p

    Can I assist you with anything further in the mean time?
     
    Doc425 likes this.
  5. Doc425

    Doc425 Exceptional Talent

    Thank you for your time shooger.sweet. I'm not sure what you could do to solve my problem.
    Have a very nice weekend and Happy Easter to you and all the mods. :):):inlove::inlove:
     
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Doc425 :oops:

    I hope you had a wonderful Easter with your close ones! ​

    All the alerts seem to be working fine for me, for all the threads / sections. There is no limit of threads you can follow, but you only get one notification for the first post made in the thread you follow, not for all the posts made. After you read it, while being logged in, if you continue to watch it, you should get another alert. Have you noticed problems with other threads or just the Easter Eggstravaganza strategy ?
    Best regards,
    teddy.bear
     
    Doc425 likes this.
  7. Doc425

    Doc425 Exceptional Talent

    Hi teddy.bear, :)

    I did have a very nice Easter, thank you. I hope you did too.

    The alerts seem to be working better, but there are some that don't have posts very often that I still don't seem to be getting alerts for. This is a minor problem of inconvenience. I'm sure you have more important things on your mind at the moment. I can live with this.
    Thank you very much for all your help and I wish nothing but the best for you and all the Mods:inlove::inlove: Take care and have a good day. ;) Feel free to close this thread whenever you want.:):)
     
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Doc425 :)

    I am very happy to hear this! I did have a lovely long weekend as well, thank you ! And thank you for your kind and lovely wishes :inlove: .

    I am also happy to hear the alerts are working better, but I will not close the thread before we manage to figure out what goes wrong ... there is no problem too small !

    Could you let us know a few of the threads you have problems with? I will follow them as well and see if I get alerts for them.
    Best regards,
    teddy.bear
     
    Doc425 likes this.
  9. Doc425

    Doc425 Exceptional Talent

    Hi again teddy.bear, :)

    I will list some that I am not receiving alerts from:

    Market Bargains
    New baby reindeer to my herd
    The Pink Royals Club
    Jokes
    Market Number
    mm Crops
    Harvest Helpers
    New Alchemist

    Some of these are older and haven't had many recent posts, but others are quite active.

    Thank you for your time and trouble. :D:inlove:
     
  10. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Doc425 :)

    Thank you for letting us know ! I'll double-check now if I am following them and keep an eye on the posts and alerts, and of course - keep you updated with this matter.
    Best regards,
    teddy.bear

    Update: It is now 3:18 pm CEST, and I have double checked that I have 'read' and watched the threads you have mentioned - I hope I got the right ones!
    Best regards,
    teddy.bear
     
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