I cant add credit or debit card

Discussion in 'Help Archive' started by sikosz, Nov 16, 2020.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. sikosz

    sikosz Forum Greenhorn

    I was cancelled my old card and I dont find any option to add a new. When I go to Status and cancallation

    My packs
    - no subscriptions available
    My payment data
    - no stored payment data available
    Contact our Support, if you have questions or need help.
    Delete your personal payment information and cancel running packages.

    this is the options. I deleted already my old car.

    If I want to pay somethig just the gift card options are avaliable.

    I dont have anymore farmmoney. Im playing since 2010.
    Could you please help
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello sikosz,

    Have you added an item to your shopping cart first? You will not be able to add a new card until you have added an item to your cart and begun the checkout process.
    As all payment methods are different for each geo-location, I cannot help further. If you still cannot add a credit card, try contacting regular Support to see if they can assist with this matter.


    Can I assist you further?
     
    ctindaldavies likes this.
  3. sikosz

    sikosz Forum Greenhorn

    I tried the way what you wrote, but for me only bring up gift card payment openbucks and something similar third stuff. No option for credit or debit card payment, or add new card also. I tried to write for support but over there they asking about transaction ect. I dont have transaction problem I cant add my card. I added the old in brooklyn, was acceppted, I didnt changed location and now Im not able to.
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Please use the regular Support link I posted. They may be able to look further into your problem as I am unable to assist with payment issues.


    Regards,
    shooger.sweet
     
  5. sikosz

    sikosz Forum Greenhorn

    I still dont know how to pay. If I use the Support link I have to add a transaction which was failed. I didnt have such a problem. I cant pay cause I cant add my credit or debit card. I dont have that option in the payments. Is that any solution? How I can buy farme money?
     
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    The link I gave you does not go to Payment Support, it goes to our regular Support Team. Please click the Support link here.


    Regards,
    shooger.sweet
     
Thread Status:
Not open for further replies.