I have several problems

I have several problems with the game as well as the client. I have cleaned my machine and router. Everything restarted many times. Could You please clear my game caches.

The problem was late at night on 24.12.. For several hours, I tried to log in either way. Not successful. I lost my daily sign-up bonus, calendar gifts, and mini-game chips. What a Christmas present!
Logging in was prevented earlier in December. No more joy of playing...
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ID: 11772855

 

Hello Jarrem,

I have cleared your server cache. Please restart your Game to see if it has helped.
For the Standalone Client, you can try uninstalling it and then downloading it again to see if that helps.


Can I assist you further?

 

Was the game under a denial-attack again? In the evening 24.12. Nothing worked out. Spinning flower and error message.
All the tasks you usually suggest were done more than once. No hope of even signing up.
Logging in has been blocked many times earlier in December and throughout the year.
I'm considering giving up the game.
The game hasn't been restored since those "game shenanigans."
Today I got into the game during the day with normal delay.

 

I'm sorry you experienced login difficulties, but there are no technical issues with the game at this time. No reports for 24 December either.

I'm glad you were able to login in today without issue.

May I assist you further?