I just lost 2 decks for the Wintertide Lollapalooza game

I just lost 2 decks for the Wintertide Lollapalooza game.

I milled the decks, but refreshed the game (Unity, online) before playing the minigame. Then, when I went to play the minigame, the decks were not there.

And I only have 60 wildcard crops remaining after reaping and sowing a new set: meaning my harvest was not returned.

User: overthehedge ID: 20605817

 

Hello overthehedge

I can confirm you milled 2 Winter Decks. I promise they are not lost but maybe playing hide and seek

Since your decks milled successfully, you wouldn't have a returned harvest. Those crops were used to create the milled Decks.

What happens if you open a game board? Is your piece still in active play? Please refresh your game again and see if the decks show up.

If they are still missing, you will need to contact Support for further investigation.

May I assist you further?

 

Answers:

What happens if you open a game board? Is your piece still in active play?
NO.

Please refresh your game again and see if the decks show up.
Refreshed several times, decks didn't show up.



Thanks for your help.

 

We have cleared your server cache and now your milled decks are showing up. Can you confirm?