I lost my BB

Discussion in 'Help Archive' started by adeline818, Oct 24, 2015.

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  1. adeline818

    adeline818 Forum Apprentice

    Dear moderator,

    Today I open my game, suddenly I see my BB only got 19 BB, plz help!!
    I remember I have around 200 BB, where have my BB gone?

    Plz check for me...
    user : adeline818
    ID : 4022,7647

    Thanks!
     
    adeline818, Oct 24, 2015
    #1
  2. Neon-Lights

    Neon-Lights User

    Hi adeline818

    If you require you account checking, it's best to post in Technical issues, I've it here for you.

    I've checked you logs and have have bought 3 cloud rows

    DateAccountPurposeAmountNegativePositiveTotal
    2015-10-07 04:54:553260 - cloud17_buyableExpansion121.00-90.0019.00
    2015-10-07 04:54:503260 - cloud16_buyableExpansion111.00-63.00109.00
    2015-10-07 04:54:463260 - cloud15_buyableExpansion101.00-54.00172.00
    2015-10-01 06:38:474230 - cinemacinema1.001.00226.00


    If this was done in error, then please contact support who may be able to assist.

    Can I help further?
     
    Neon-Lights, Oct 24, 2015
    #2
  3. adeline818

    adeline818 Forum Apprentice

    Hi, it's done by error, how can I contact support?
     
    adeline818, Oct 24, 2015
    #3
  4. Neon-Lights

    Neon-Lights User

    Neon-Lights, Oct 24, 2015
    #4
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