Is it a purchasing problem?

Discussion in 'Help Archive' started by *L*A*Z*, Dec 15, 2024.

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  1. *L*A*Z*

    *L*A*Z* Forum Apprentice

    Hello, I don't have a computer and I play the game on mobile, the gold or package is quite expensive on mobile. When I run the game from the phone browser it crashes, how can I shop from the site ? :ayy:
     
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello *L*A*Z* :)

    Prices should be the same no matter what platform you use. I admit that since I do not play on a phone, I am not familiar with to tell you to resolve this issue.

    Have you had problems purchasing before? What type of phone and browser are you using? Would you please try to restart the phone before logging in to the game and trying your purchase again? Is the problem still there after the restart? Can you be more specific about what happens and at what point during the purchase process it crashes?

    The more you can tell me, the better information I can share with the Team for further advice.
     
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