Announcement Issue with Email distribution

Discussion in 'Headquarters Archive' started by Farmers.Almanac, Oct 17, 2018.

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  1. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello Farmers,

    An external provider of ours have a technical issue with processing certain emails to our users which result in emails in these categories not being distributed:

    Forgotten Password
    Forgotten Email
    Registration Email

    Our IT department is on contact with the service provider to find a solution for this problem.
    We will keep you informed once we have further information on this matter.
    ​
    Best regards,
    Your Farmerama team
     
    Farmers.Almanac, Oct 17, 2018
    #1
    IVANCICA30 and AMN50 like this.
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello Farmers,

    The problem with the Emails has now been fixed and the service are fully operational again.
    We apologize for any inconvenience caused by this and are in contact with the provider how this can be avoided in the future.
    ​
    Best regards,
    Your Farmerama team
     
    Farmers.Almanac, Oct 17, 2018
    #2
    AMN50 likes this.