Announcement Issues with the Customer Support tool

Discussion in 'Headquarters Archive' started by teddy.bear, Oct 1, 2019.

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  1. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    We are currently experiencing some technical issues with our customer support tool. This may result in a longer reply than usual.

    We expect to have the problem solved in the next few hours. We apologise for this inconvenience.
    ​
    Best regards,
    Your Farmerama Team
     
    teddy.bear, Oct 1, 2019
    #1
    IVANCICA30 and AMN50 like this.
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    The issue has been fixed. The problem behind the support tool issue was caused by a technical change made on the domain by our provider.

    All support requests submitted during the issue was ongoing have not been lost and do not need to be resent.
    ​
    Best regards,
    Your Farmerama Team
     
    teddy.bear, Oct 1, 2019
    #2
    IVANCICA30 and AMN50 like this.
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