Langos vanishing

Discussion in 'Help Archive' started by -danka1-, Jul 17, 2016.

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  1. -danka1-

    -danka1- Forum Greenhorn

    Today 17 of July at about 9.15 am while playing the game I went to my bakery, where I wanted to send 5 langos to the slot "improve you skills and level up". I had 55 or 54 of langos on the shelf and I send 3 or 4 of them and when reaching for the next one to sent, there were none left on the shelf, they just vanished. I did the usual things you advice us to do (clearing the cache etc.), but nothing helped. Will you please look into this problem, as I have no idea what to do next. My ID is 44534207 and my username is -danka1- Thank you.
     
    -danka1-, Jul 17, 2016
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello -danka1- :oops:

    I have checked your logs from the past few weeks and there seems to be no evidence of you having 50+ langos - you were harvesting them and keeping 2-3-4 in your pantry and then using the for upgrading your Bakery. Here are your logs - as you can see the amounts harvested were the ones used for upgrading the building:

    Time and date (CEST)ActionItemAmount
    2016-07-17 10:04:05upgradelangos-1
    2016-07-17 10:04:01upgradelangos-1
    2016-07-17 10:03:57upgradelangos-1
    2016-07-17 10:03:53upgradelangos-1
    2016-07-17 9:53:04harvestFieldlangos1
    2016-07-15 4:17:55harvestFieldlangos1
    2016-07-12 23:42:28harvestFieldlangos1
    2016-07-09 3:20:17harvestFieldlangos1
    2016-07-08 16:03:09upgradelangos-1
    2016-07-08 16:03:04upgradelangos-1
    2016-07-07 13:09:29harvestFieldlangos1
    2016-07-05 11:50:14harvestFieldlangos1
    2016-07-04 9:08:24upgradelangos-1
    2016-07-03 10:06:51harvestFieldlangos1
    2016-07-01 14:13:14upgradelangos-1
    2016-07-01 1:16:49harvestFieldlangos1

    The only explanation is that there was a display issue showing the wrong amount

    Can we assist you further?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Jul 17, 2016
    #2
  3. ..danka1.

    ..danka1. Forum Greenhorn

    Edit : OMG, whoever you are - take no notice of this letter of mine - I mistook langos with something else.I must have had 3 or 4 langos and used them all. My appologise sincerely - Danka.
     
    Last edited by moderator: Jul 17, 2016
    ..danka1., Jul 17, 2016
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Danka :)

    There is nothing to apologise for, we are more than happy to double check things for you whenever something seems to have gone wrong. Have a lovely weekend and good luck upgrading your bakery!
    ​
    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
    teddy.bear, Jul 17, 2016
    #4
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