loading game

Sunday morning My game would only load to 55%. Can you help.
ID# 50507062

 

Hello patb50,

Have you tried the usual troubleshooting steps, clearing your browser cache and cookies and also clearing the Flash cache? Have you checked that your Shockwave player is up to date

Can I assist you further?

 

Yes I did all the above and I tried loggingn in non two other computers. I have two other friends that had the same problem. Thanks for your help.

 

Not a mod but I had the same problem last night from 6:15pm to 8:30ish est ( America) could not get on either of my computers. It just went to the 55% I finally got mad and just shut everything off for an hour and then it came back on but I did lose time trying to complete this event! And I also did all of the troubleshooting things too!

 

Thank you sanddollar15 I am sorry to hear you experienced this as well - please never hesitate to contact Support or post on the Forum as soon as you encounter any problems.

Hello patb50

We have cleared your online cache as well and adjusted the settings to hopefully help you log into the account. Please be so kind and try again and if you continue to experience this, please let us know and we will assist you further.

Also, is there anything else we can assist you with?
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Best regards,
teddy.bear

 

Thanks. Close thread

 

On behalf of those that assisted, you are welcome.

~closing as requested~