Logging Into the Game Problem.

Dear Sir
There was a problem logging into the game. I was constantly on the lookout. But this morning I looked at the Summer Calender dated 25th July 2023 and daily bonus entries seem not to hava been entered. I looked all day yesterday and I could not enter the game at all. Dont you think this is unfair?My right has been taken away. I have been playing this game for years. Whay you will do is check the entries that are not made from today. It costs 12 gold to enter the date that looks like it wasn't entered. It is not players' fault.
I present to your information.
Kind Regards

 

It was due to an attack on the servers, no-one could log in. We all lost time and resources and the backroom team are going to compensate players. I too have been playing this game since it began and I have learned to check comments from other players and usually it helps me understand what's happened.

Here is the link to the explanation
https://board-en.farmerama.com/threads/game-login-problems.44451/

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Also here is what they are going to do for the interim, until there's a package for players. It also might help if you keep checking the HQ Official threads as they do give codes for compensation packages.

To save you time, I thought I'd copy the official post which is quite helpful.

Dear Farmerama players,

We sincerely apologize for the inconvenience caused during the recent game downtime.

Our IT department is still watching the situation carefully but we are optimistic that the game will run smoothly without any further interruptions from now onwards. Fingers crossed!

We understand how frustrating it can be when you can't access your favorite game.

Thank you for your patience and understanding while our dedicated team worked tirelessly to resolve the issue and get everything back up and running smoothly. You, our incredible gaming community, motivate us to continually improve our services and deliver an exceptional gaming experience.

Some more information:
Most likely the currently running Animal Training Event will be enabled again and run until Thursday at 10 am, currently we are unable to perform any hotfixes so it might happen that the event will end at 10 pm and we need to enable it as soon as possible again. Further information will be spread as soon as there are any updates-

Of course, we will plan a compensation package in the next days – stay tuned.

Furthermore we will run scripts for the Summer Calendar as well as for the Daily Login Bonus – we will keep you updated in that regard too.

Regarding upcoming Events: we will announce those with updated running times tomorrow.
Best Regards,
Your Farmerama Team

 

Hello FRM01

Thank you HoppalongCassidy for the information and link.

As stated in the announcement, a script will run to cover the missing days for the daily login bonus and Summer calendar gifts. If you used Barnyard Bills to open the missed day, those will be refunded in the script.

Please watch the announcements for any new information regarding the situation.

May I assist you further?