Mail Issue

Discussion in 'Help Archive' started by sebe96, Aug 23, 2018.

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  1. sebe96

    sebe96 Forum Demigod

    Im not getting any messages on one of my farms. The id for that farm is 54767155, If i check the inbox its empty. I deleted the sent box to see if that helped and it did not. Can you please check this for me

    Sue
     
    sebe96, Aug 23, 2018
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello sebe96,

    Do you delete the messages after they have been read or did you have messages left in your Inbox previously? Have you tried sending a message to this Farm from one of your other accounts to see if it arrives?

    Can I assist you further?
     
    shooger.sweet, Aug 23, 2018
    #2
  3. sebe96

    sebe96 Forum Demigod

    I dont always delete the messages. I have tried sending messages to this farm from my others and they are not getting thru. No past messages are in the inbox at all either. I thought it was weird I hadnt gotten any messages especially with gift and trade going on, and made contacted a few friends thru another farm and they said they had sent messages but I never got them, so that is when I tried sending test messages and is how I discovered the messages arent coming thru, sorry, guess I should of mentioned that.
     
    sebe96, Aug 23, 2018
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Please contact Support to see if they can help solve the issue.

    Can I assist you with anything further?
     
    shooger.sweet, Aug 24, 2018
    #4
  5. sebe96

    sebe96 Forum Demigod

    Thanks I will, NFQ you may close.

    Sue
     
    sebe96, Aug 24, 2018
    #5
  6. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    On behalf of shooger. sweet, you are welcome :)

    No further questions. Closing as requested.
     
    Farmers.Almanac, Aug 24, 2018
    #6
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