Announcement Maintenance / Server issues

Discussion in 'Headquarters Archive' started by teddy.bear, Jan 27, 2015.

Dear forum reader,

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  1. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    Due to the issues with the sync, the Team switched to maintenance mode in order to fix all issues.

    We will keep you updated as soon as we have details.
    Your Farmerama Team
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    The maintenance should be over now, at least for some / most of you. There might be a few servers / databases still recovering after the downtime. Please open the game again and try to log in, and make sure you do not refresh the maintenance page, as this will not help, you will remain on the same webpage - the maintenance one.
    Your Farmerama Team
     
    bygo_cris, IVANCICA30 and penguilnz like this.
  3. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    The maintenance is over for all the players now, so you should be able to login without problems.

    We apologise for this inconvenience and thank you for your patience.
    Your Farmerama Team
     
    bygo_cris, IVANCICA30 and penguilnz like this.
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    At the moment we have different server issues. So a part of users are unable to log into the game right now, because we need to activate the maintenance for them again. This is affecting only users who are not logged in.

    At the moment our servers have such a high load that we are afraid to lose their connections.

    The Game Team is on it and we will keep you updated.
    We apologise for all this trouble,
    Your Farmerama Team
     
  5. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Howdy Farmers,

    As you maybe already noticed, the server issues (slow game, etc.) was solved after Renzo's fair ended. Of course it looks like Renzo was the troublemaker, but the Team thinks it was a combination of different things – and yes, one part was the fair. The problem will be analysed further. We apologise once again for all the trouble.
    Best regards,
    Your Farmerama Team
     
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