major glitch

Discussion in 'Help Archive' started by -becca76-, Jan 18, 2015.

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  1. -becca76-

    -becca76- Forum Greenhorn

    1st of all I am glad to see that I am not the only one having this issue. Sorry my fellow farmers! This is the first time in over 2 days that I have been able to access the forum to post regarding the loading and website issues. I am having problems with the game loading to start. I keep getting gateway errors or told that the website is unavailable. When I am able to log in it will time out or only allow me to access certain parts of my farm like the main farm and then never load any other part, like the island or glade. I have refreshed the website, cleared my cookies and rebooted my computer with limited success. I am using google chrome. I started having issues on the day the current event was supposed to start. Due to this issues I was only able to finish part of the 1st level.
    When I have tried in the past to access the forum, most times it will never load or I am told that I do not have access to it.
    I have also been having issues with access the event portal and the market and farm house.

    Thank you for looking in to this issue.
    ID: 27562571
     
    -becca76-, Jan 18, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello -becca76-, :oops:

    Please be so kind and check out the thread where we have addressed this issue, especially the following 3 posts, and provide there as many details as possible - if you had problems with the Forum as well, it would be great if you could follow the instructions in the second post and let us know your results.
    - https://board-en.farmerama.com/index.php?threads/connection-issues-data-collection-status.13803/
    - https://board-en.farmerama.com/inde...sues-data-collection-status.13803/#post-58572
    - https://board-en.farmerama.com/inde...ata-collection-status.13803/page-2#post-58608

    I am sorry about failing the first step due to these issues, but there is nothing we can do. You could try contacting our Customer Care Team through the Support link for this matter.
    ​
    Is there anything else we can assist you with?
     
    teddy.bear, Jan 18, 2015
    #2
  3. -becca76-

    -becca76- Forum Greenhorn

    Everything seems to be working now. Please close the thread. Thank you for your help.
     
    -becca76-, Jan 20, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello -becca76- :)

    I am very happy to hear this, fingers crossed it stays this way! You are most welcome, even though I did not do anything.
    ​
    ~ Closing thread as there are no further questions ~
     
    teddy.bear, Jan 20, 2015
    #4
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