Manage Account Issue

The links to manage my premium account is not working. What link should I use to contact support? I am using the downloaded client not the web. I have logged out and back in more than once. I have restarted my computer. I am out of ideas.

Thanks for your help.

Amber

 

Hello pepishot,

Can you be more specific about what is not working?


Regards,
shooger.sweet

 

I am trying to use the 'Manage Premium' button in the Premium Villa area and it won't take me to my account to change anything. I need to stop using it and I can not "conveniently cancel anytime".

 

Hello pepsishot

If you go into the bank rather than the Premium Villa, you will be able to cancel your premium membership under the Status and Cancellation tab.

May I assist you further?

 

Thank you for your help. While there is no status and cancellation tab within the first layer of the bank, just an fyi for others, I was able to find it after clicking a tab as if I planned to buy more Barnyard Bills.

That is all I needed help with. Thank you!!

You may close this thread.

 

On behalf of Farmers.Almanac, you are welcome.


~closing as requested~