Mentor

I had a mentor right from the start and levelled up to 40 yesterday and wanted to make my mentor a neighbor, but the system keeps assigning new mentors for me before I can even open the 'add neighbor' tab. I thought we can't have a mentor above lvl 40?

 

Hello picamber.

Once you have reached level 40, you can no longer be a chickadee. You can however become a Mentor yourself.
Have you tried clearing your browser cache and cookies and also clearing the Flash cache to see if that solves the issue?

Can I assist you further?

 

Hi, I am not a moderator, but neighbors and mentors are different. The most likely reason you cannot add your old moderator as a neighbor would be if they don't have space (we can only have so many neighbors). You might mail them (through the post office) and see.


OOPS, apparently crossed post... sorry SS

 

Hi shooger, yes I did and it didn't work

 

Hello picamber

I am really sorry to put you through extra trouble, but could you please be so kind and contact Support regarding this matter, by filling in this contact form? The Customer Care Team will help you resolve this problem.

Is there anything else we can assist you with?
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Best regards,
teddy.bear

 

No thank you

 

You are most welcome, and good luck with your inquiry!

Best regards,
teddy.bear

- closing thread as there are no further questions -