miss Baha wonder tree

Hi, I had bought 5 mainland wonder tree & 5 baha wonder tree
But when I want to plant them. I found that I do not have the
Baha wonder trees. Since I had not take a record on my BB.
Would you pls check my account if I had really buy them, if yes,
& where the trees had gone?
I had clear my cache, refresh the games. But still not found them
MY ID is neddy38 7061605

 

Hello Neddy38

I apologise for the late reply. I have checked your BB transactions, as well as the harvested wonder tree logs, and it looks like you have been charged for 5 main land wonder trees and no tropical wonder trees, and you have successfully harvested all 5 of them.

If you would like to see the transaction logs as well as the results for each tree, please be so kind and let me know, and with your approval, I will post them right away. If the Baha Wonder trees failed, and you still want to get them, I will have to ask you to contact our Customer Care Team to discuss a solution for this, because we are unable to help you with this via the Forum.

Also, is there anything else I can assist you with?
​

Best regards,
teddy.bear

 

Since I don't get your reply, really late, so I directly send request to support & got
the reply. yes, I do not purchase Baha wonder tree, However, It's too late to get
reply when event had ended. I miss the chance to make purchase agian.
I will contact customer care team for slove this problem.
You may closed the thread.

 

Good luck with your inquiry, Neddy38, I am sure you will resolve it in no time.

Best regards,
teddy.bear

- closing thread as there are no further questions -