missing acorns

I bought two lots of acorns in the market. There was supposed to be 500 in each so I should have at least 1000 acorns but I only have 988. I don't know how many I had before I bought them. Thank you ID 28811415

 

Hello lottidah

Your logs do confirm the purchase of 2 lots of 500 acorns each. You have also donated acorns to the Oceanic Stable stories event.

May I assist you further?

 

I haven't donated since I bought them

 

I apologize for not noticing the time stamp of the purchases vs the donation. I was looking at the date You are correct that your donation precedes your purchase. I am unable to find the missing acorns. I have looked at your milling and crafting logs as well. I can only suggest you contact Support to see if they can assist you in this matter.

May I help you with anything else?

 

Ok Thank you for looking .. I just paid way too much for them to not get them. Thanks again.

How do I contact support?

 

If you play via browser, there is a link to Support under your game frame. If you play via Standalone client, under the ?! drop down menu at the top right corner of your screen, you can click the ! button.

May I assist you further?

 

no thank you

 

You're welcome Good luck with your support inquiry.

No further questions. Closing thread.