Missing Bananas

I was checking how many bananas I needed to unlock more things in Bahamarama. When I was done I exited. I came back to the map later to find I was short 20 bananas. I did not do this. It is sort of like when I click on a certain crop to plant and it plants something entirely different. I pay to play this game and am fed up with all the bugs. I have to continually refresh to leave one farm and get to another. Really? is that necessary? All I want is my 20 bananas back so I can spend them in the manner that I decided on while I was looking. If you can help thank you. Please take back whatever it was that I supposedly bought. Many thanks.

 

Hello Pantler,

Can you please post your ID# so we can assist you further.

 

My account number is 52334494. I didn't know you would need that. Is that right?

 

Hello Pantler

I have checked your logs and you have unlocked the 4th Chamber with 20 GBs on 2015-02-23, at 03:18:50 CET. You can try to contact our Customer Care Team to see if this can be reversed for you as a courtesy, but I cannot guarantee you a positive response.
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Is there anything else we could assist you with?

 

Thank you for opening a ticket for me. The support team refunded my bananas. I am sure they took the chamber thing away as well. The problem is now solved for me. Thanks for your help.

 

I am happy to hear the problem was solved That's great!

~ closing thread as there are no further questions ~