missing BB's

Discussion in 'Help Archive' started by farmlily3, Dec 6, 2014.

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  1. farmlily3

    farmlily3 Forum Freak

    8) I purchased 2 super grow starter packs, and one Turbo Farmer kit that included 30 BB's. I have received everything but the 30 BB's. I checked, waited, checked, waited, reloaded, checked, and waited. Still no 30 BB's. Can you find my BB's please? Thank you.
     
    farmlily3, Dec 6, 2014
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello farmlily3 :)

    I have checked your BB logs and it looks like you got 33 BBs 26 minutes ago:
    2014-12-06 18:24:05 CET - payment - 33.00 BB, total: 159.00 BB
    ​
    Is there anything else we can assist you with?
     
    teddy.bear, Dec 6, 2014
    #2
  3. farmlily3

    farmlily3 Forum Freak

    8)Thanks for checking, teddy.bear. I do not know where they went. Evidently I spent them somewhere in a very short time immediately before, but do not remember doing so. I was supposed to have a total of 190-something to start the BBD coming up shortly. Would it be too much trouble for you to check and see what that might have been?? It would have been immediately before purchase. Thank you so much teddy.bear. :)
     
    farmlily3, Dec 7, 2014
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello farmlily3 :)

    You are most welcome. It looks like they went on a Peach tree - I hope it was an intended purchase. If it wasn't, you might want to contact our Customer Care Team for this matter.

    2014-12-06 18:24:05 CETpaymenttransaction1.0033.00159.00
    2014-12-06 16:59:09 CETcinemacinema1.001.00126.00
    2014-12-05 17:12:36 CETinventorypeach1.00-40.00125.00
    2014-12-05 16:39:33 CETinventorysuzySuperGrow:11.00-1.00165.00
    2014-12-04 13:28:41 CETpaymenttransaction1.00165.00166.00
    2014-12-04 11:34:03 CETcinemacinema1.001.001.00
    Is there anything else I can assist you with?

    ​
     
    teddy.bear, Dec 7, 2014
    #4
  5. farmlily3

    farmlily3 Forum Freak

    8) Yes! You are right - the peach tree base! I tried to place a peach tree upgrade, but of course it wouldn't place without a base! So I hurriedly bought one and placed the tree! It was a quick and absent minded purchase - obviously.:p Thank you very much, teddy.bear! {{Hugs....and hot chocolate, to watch the snow fall in peaceful moments!}}:)8)
     
    farmlily3, Dec 7, 2014
    #5
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello farmlily3 :)

    You are most welcome, I am happy the mystery was solved! And thank you very much for the hot chocolate and hugs. :inlove: No snow fall yet here, thankfully.
    ​
    ~ Closing thread as there are no further questions ~
     
    teddy.bear, Dec 7, 2014
    #6
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