missing cloud row

I distinctly remember getting a sugar-producing clou row, but now it is not showing.
Am I just dreaming?

please check
ID#50837712


.. and thank you for all your assistance.

 

Hello woody

I have checked your logs and you have not unlocked the sugar-giving cloud row from the Tree of Wisdom yet - this is the next one you can unlock, for 65 stars.
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Can I assist you further?

 

That is why I was writing, because it was opened... I think right after the event before last. (not the Valentines one, but the one before that...cannot remember the name)

 

Hello woody

Unfortunately, I have checked your stars logs for the past 6 months, and there is no record of this row being unlocked. Do you happen to have a different farm that you could confuse it with?
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I am sorry but there is nothing we can do in this case You could try contacting support further, but I am afraid the answer will be the same. Is there anything else we could assist you with?

 

OK, I must have lost track somehow. That said, my balance went down... and I have no idea what rune was opened for the missing stars. sorry for the bother.

 

I am sorry I was not able to give you better news There's no bother, always happy to help and double check if things went right.

- closing thread as there are no further questions -