Missing Cloud Rows

Discussion in 'Help Archive' started by taycramtree, Jan 10, 2022.

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  1. taycramtree

    taycramtree Forum Pro

    I'm going through the archives to see what cloud rows I'm missing and I found that three cloud rows were given as the Christmas Community Gift in Dec. 2019. I have the giver item (Pimp My Sleigh) that was given as part of that gift package but I don't have the cloud rows. I'm not sure how this can be when they were all part of the same package. Is there any way you can look into this for me?

    Thank you.
     
    taycramtree, Jan 10, 2022
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello taycramtree,

    Please post your user ID# so we can check your account.


    Regards,
    shooger.sweet
     
    shooger.sweet, Jan 10, 2022
    #2
  3. taycramtree

    taycramtree Forum Pro

    9002799
     
    taycramtree, Jan 11, 2022
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You do not have any of the cloud rows that were included in the Gift as you must not have logged in during the timeframe to collect them.
    On the 19th of June 2020, you traded a Red Alder Tree for the Pimp My Sleigh deco, which is how you have that in your inventory.


    Can I assist you further?
     
    shooger.sweet, Jan 11, 2022
    #4
  5. taycramtree

    taycramtree Forum Pro

    That explains it. Thanks for your help. You may close the thread.
     
    taycramtree, Jan 11, 2022
    #5
  6. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    On behalf of shooger.sweet, you are welcome :)

    Closing as requested.
     
    Farmers.Almanac, Jan 11, 2022
    #6
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