Missing crops and stickers

ID#54551491 I just harvested my event crops and......they just disappeared!! All three fields!! Reloading does not help. I have no time today to do more. All of my crops and stickers are g-o-n-e.
The FAQ states that we will get credit for these things - but how when they have disappeared???
Please see if you can return my missing event items.
Thank you!

 

Hello Lily_pink

The event is now over so any remaining crops can be found in your inventory until a script is run to convert them.

Please try clearing your browser cache and flash cache to see if that solves the display problems.

May I assist you further?

 

If they had been in my inventory I would not have taken the time to post this. I'm on a tight schedule all day today and cannot do more than reload or leave and sign on again at the first spare moment...which I am doing now. Still no sign of my crops/stickers in inventory.

If you would be so kind as to clear things from your end, I would really appreciate it.
I have left my growing spaces from the event plant harvest empty so it will be possible to calculate what was lost. I do not know how many bones I had as they were all lost too.

Thank you!!

 

Hello Lily_pink

We cannot clear your cookies and cache as they are stored locally on your computer. If you would like your account checked, please post in Technical Issues.

May I assist you further?

 

Yes. Please check my records, if you are able, to see how many event crops/bones I had right before the event ended.
I did my last harvest at about the same time...they were most likely on their way to inventory(connected to it) as the event ended, and those are the ones that are (still) missing, along with the ones in my inventory before the last harvest.
I can calculate the missing harvest by the empty 1X1's I have left empty on my fields, but I do not remember how many were still left in inventory after the last milling. There wasn't much left, maybe 300something plants...not many bones...
I suspect that they got taken along with all the event stuff that ended because of the super-close timing.

I'll go clear my cache now that I have some time.

Thank you, Farmers.Almanac.

 

Hello Lily_pink

Did clearing your cache correct the display problem? Did you find your crops and chew bone stickers? If they are still missing, please post in Technical Issues so your account can be reviewed.

May I assist you further?

 

Thank you for your quick response.
No it didn't help - the crops and bones are all still missing! However, I had forgotten to check for the previous, leftover bones in a completely different category, and the old remaining 3 bones and 1 frisbee were still there - none of the drops from the harvest were there, however. (It's been a looong day!)
It seems as if my complete event crop along with the total last harvest, bones and all, was deleted along with the Event!

So, o.k. - on to Technical...

Thank you, FA - NFQ.

 

On Farmers.Almanac's behalf you're very welcome.

OP gone to Tech, Closing thread.
Intrepideur