Missing Crops

I just harvested 72 1x1 squares of Hibiscus with a CAC buff giving extra 2 per square. My inventory says I have zero (0) now?

What happened to them?

This happened on Green Meadow before with Lady's Bedstraw (had 12 and harvested them and then had 0) -- may not have been this farm.

 

Hi nm561

As your rainforest has already been replanted, we are unable to check what was previously planted there.
I have noted however that you fulfilled a customer order this morning for 100 hibicus

Can I help further?

 

I understand that you cannot help but just to clarify: I planted all of the Hibiscus that I had leaving an inventory of 0 and 72 1x1 squares of Hibiscus crops planted in the field. I harvested the Hibiscus plants and then it still showed 0 in inventory. No orders were filled; no sales were made; nothing was done with the Hibiscus it just didn't show up in inventory.

Also with an ongoing event I don't think many people will leave their fields empty waiting for an answer. I don't see why it would matter if it was replanted or not.

I have been aware of other times in the past when I noticed crops were missing but didn't report it because I didn't know the quantity and they were not ones that were in the field -- they were missing from inventory.

Do I need to place a guard dog in the fields?

 

I'm sorry there is nothing else I can do. Please feel free to contact support to see if they can assist further.

~~OP sent to support - closing thread~~