Missing Elephant Pens/Bought Extra Pens by Mistake

Discussion in 'Help Archive' started by LazyQ_Farm, Sep 13, 2017.

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  1. LazyQ_Farm

    LazyQ_Farm Someday Author

    > Prior to harvesting this morning, I had enough elephant pens to cover
    the Baha fields (94 to be exact).
    > After my morning harvest, many of my elephant pens disappeared. Not knowing there was an issue related to this, I inadvertently bought 29 more elephant pens at 4500 cc’s each (total of 130,500 cc’s) to fill up my Baha fields.
    > The issue of missing pens was corrected through maintenance, now I have 29 elephant pens that I don’t need.
    > Can those pens be taken back and refund me with the 130,500 cc’s?
     
    LazyQ_Farm, Sep 13, 2017
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello LazyQ_Farm,

    To see if your purchases can be reversed, you will need to contact Support.

    Can I assist you with anything further?
     
    shooger.sweet, Sep 14, 2017
    #2
  3. LazyQ_Farm

    LazyQ_Farm Someday Author

    I've sent an inquiry off to Support.

    I indeed heard back from Support. They graciously refunded the cc's and took back the over-abundance of elephant pens.

    Thank you for all the hard work that you & other mods put in to help us farmers out.

    You may close thread.
     
    Last edited: Sep 14, 2017
    LazyQ_Farm, Sep 14, 2017
    #3
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