Missing EP bonus

Hello, It's happy stable day and I harvested 5 Owl pets in addition. I went to harvest two Red Chopstick factorys that said they were worth 3600 ep each (when I clicked on them to see how much I was going to get) but when I harvested them I only recieved 6000 ep for both instead of 7200 ep which is what I was supposed to get. This happened to other pens as well. Will you please check into this?

Thanks ID# 33218010

Update, If I use the Harvest helper I do not get the correct amount of EP, If I harvest by hand I get the correct amount of EP. I do not wish to harvest all my pens by hand clicking.

 

Hello DBAYES,

It might have been a small display glitch, because I have just tested manual and machinery harvesting on your account, the red chopstick stables, and in both cases the same amount has been added:
65586205.241 BEP (before harvesting)
65591005.241 BEP (manual harvest - added 4800 BEP)
65595805.241 BEP (with harvester - added 4800 BEP)

I will try to reproduce this glitch with different buffs to see if there is something that isn't displayed correctly when harvesting manually, but in the mean time I wanted to confirm that the points are added correctly in both cases so you can use the machinery without any problems.

Edit: Indeed the problem appears when buffs are used, as they are applied wrong in the tooltip, as explained in a different thread , but the amount you gain is the correct one.
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Can I help you further?

 

Ok, I was starting to wonder if this was happening all along and I was wasting my time activating all my flying pets. Thank you very much for helping me out...You're the Best teddy!!!

You may close thread at anytime.

 

You are most welcome And thank you for your understanding on this matter. The pets are sure doing their jobs so don't punish them and let them fly as often as possible!

~ Closing thread as there are no further questions ~