Missing Gas Cans

Discussion in 'Help Archive' started by DonnaLynn85338, Jul 27, 2016.

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  1. DonnaLynn85338

    DonnaLynn85338 Someday Author

    I bought XXL gas can pack. they didn't show up in the count on quest. So I thought I made a mistake and tried again, still no show, but I wasn't sure I was charged the 200 BB's. This time I checked my BB balance and bought another, yes I have been charged, and must assume for all three. I only wanted one so if you can credit my gas cans with one XXXL pack and put 400 BB's back that would be almost too good to be true.

    Thank You ~~ DonnaLynn85338 ID 14344039

    P.S. I have another thread "missing items in my shop" could they be related?
     
    DonnaLynn85338, Jul 27, 2016
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello DonnaLynn85,

    As soon as someone is available to check your account, we will check on all your Tech questions. In the meantime, if you can make sure that you have cleared all caches, especially the Flash Cache and that your Flash player is up to date.

    ~waiting for Admin to check account~
     
    shooger.sweet, Jul 28, 2016
    #2
  3. DonnaLynn85338

    DonnaLynn85338 Someday Author

    Thank you
     
    DonnaLynn85338, Jul 28, 2016
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello DonnaLynn85338 :oops:

    On the 27th of July you have purchased 6 packages of 150 Fuel cans and they were all successfully added to your account:

    Date and time (CEST)ActionPackageAmountPrice (BB)
    2016-07-27 22:16:22shop purchase150 x Fuel Can Package3-600
    2016-07-27 22:00:11shop purchase150 x Fuel Can Package2-400
    2016-07-27 21:59:33shop purchase150 x Fuel Can Package1-200

    These packages offer only Fuel Cans (150 each) and you have a total of 2647 now in your barn - they do not come with XXL or XL bio fuels that you can use in the events - they have to be used for further crafting in the Mill to obtain the fuel for the event steps. ​

    Is there anything else I could assist you with? ​

    Best regards,
    teddy.bear
     
    teddy.bear, Aug 1, 2016
    #4
  5. DonnaLynn85338

    DonnaLynn85338 Someday Author

    Teddy Bear, I know I purchased these items, that was never in dispute. They did not show up in my barn Wed, the 27th or Thurs the 28th. I did finish the event without them, so maybe by Monday they found the way home but it's too late now. They have been exchanged for ep, tep, and cc's, the most expensive event I ever tried to do.
    After all that I did finish the event. All races checked and gray, but did NOT receive the "Fly by night" giver, so the whole row is useless so is the $300.00 spent.

    I am one unhappy farmer.

    Row is now active Thank You Please close
     
    Last edited: Aug 4, 2016
    DonnaLynn85338, Aug 2, 2016
    #5
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