Missing Neighbor

Discussion in 'Help Archive' started by saturnia22, Jun 13, 2015.

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  1. saturnia22

    saturnia22 Forum Great Master

    Hi,
    From last night I posted a letter to one of my neighbors and this morning they were missing from my list...gone...
    I sent a letter and got the message this player does not exist! I'm sure we talked last night and there wasn't anything unusual.
    I didn't click anything to remove them, what's up?
    this player was at level 79 and we were messaging back and forth about the trees I sent as a gift.
    is this in the right section for you to check what's going on?
    Saturnia22
    ID: 50529294
     
    saturnia22, Jun 13, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello saturnia22 :(

    Please be so kind and contact our Customer Care Team for this matter, mentioning your neighbour's username. They may or may not be able to confirm what happened.

    If there anything else I could assist you with?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Jun 15, 2015
    #2
  3. saturnia22

    saturnia22 Forum Great Master

    Okay will do, thanks you can close
     
    saturnia22, Jun 16, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of teddy.bear, you are welcome.

    Hope Support can track down your missing neighbour.

    ~closing as requested~
     
    shooger.sweet, Jun 16, 2015
    #4
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