missing new trees

Discussion in 'Help Archive' started by farmlily3, Aug 20, 2016.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. farmlily3

    farmlily3 Forum Freak

    8) I just purchased one singular cairngorm tree to fill a space, but it never showed up in my inventory...even though it took my BB's. So I bought a 2nd one , hoping it would trigger the deposit of the first as well. NOTHING. So I reloaded, etc....still nothing. I am out the BB's, and still have no trees.
    Please help.
    Thank you.

    edit: Logged out, worked a baby farm, came back and checked inventory - still Nothing....trees are still missing, as well as the bb's.
     
    Last edited: Aug 20, 2016
    farmlily3, Aug 20, 2016
    #1
  2. Neon-Lights

    Neon-Lights User

    Hi farmlily3

    According to your logs you've bought “Ithaca” Baha Wonder Trees not Cairngorm

    Can I help further?
     
    Neon-Lights, Aug 20, 2016
    #2
  3. farmlily3

    farmlily3 Forum Freak

    8) Yes. I bought Both. I received my Baha ones. I did Not receive the two missing Main field ones, as stated above. And they are still missing, even though I left this farm, played a baby farm, relogged, reloaded, finally left the game for a while, shutting off my computer. None of this worked. The two I bought - one at a time - for the Main field are just gone, never received them.
    Please help me find them, as I have already paid for them.
    Thank you.
     
    farmlily3, Aug 20, 2016
    #3
  4. Neon-Lights

    Neon-Lights User

    You stated you bought 2 additional, as I stated the were baha ones, there were no single purposes of Ithaca seedlings

    Here are your logs,

    DatePurposeTime(s)NegativeTotal
    20/08/16 11:35“Ithaca” Secret seedling1-5242.5
    20/08/16 11:32“Ithaca” Secret seedling1-5247.5
    20/08/16 06:17“cairngorm” Plus Secret seedling Pack1-11087.5
    20/08/16 06:17“Ithaca” Plus Secret seedling Pack1-110197.5
    19/08/16 22:44“cairngorm” Secret seedling8-40307.5
    19/08/16 22:44“Ithaca” Secret seedling8-40347.5
    19/08/16 16:12“cairngorm” Secret seedling2-10387.5
    19/08/16 16:08“Ithaca” Secret seedling6-30397.5
    19/08/16 16:08“Cairngorm” Secret seedling6-30427.5


    Can I help further?
     
    Last edited: Aug 20, 2016
    Neon-Lights, Aug 20, 2016
    #4
  5. farmlily3

    farmlily3 Forum Freak

    8) Yes. Who do I contact for the return of my 10 BB's? They were taken, but no trees were given. I watched them being deleted from my BB's.
    Would that be Support?
    Once that info is given, you may close thread, as NFQ.
    Thank you.
     
    Last edited: Aug 20, 2016
    farmlily3, Aug 20, 2016
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You will need to contact Support for further assistance.

    ~closing as requested~
     
    shooger.sweet, Aug 21, 2016
    #6
Thread Status:
Not open for further replies.