Missing purchase

Discussion in 'Help Archive' started by kethryangel, Apr 12, 2019.

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  1. kethryangel

    kethryangel Forum Apprentice

    I purchased an XL Toolbox from Pirates Cove. 15 BB were deducted but the items including a comb were not added to my barn. I waited one hour and they are still not there.

    Thank you,
    User: kethryangel
    ID: 41330247
     
    kethryangel, Apr 12, 2019
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello kethryangel,

    You received:

    44 x Wood boards, 28 x Roof tiles, 99 x Nails, 22 x Bricks, 3 x Hammers, 2 x Shovels, 1 x Zen rake and 1 x Comb. These can be found in your Barn under the "other" tab.


    Can I assist you further?
     
    shooger.sweet, Apr 12, 2019
    #2
  3. kethryangel

    kethryangel Forum Apprentice

    They are there now. They took a long time. Thank you for your help. How long should I wait before I report it?
     
    kethryangel, Apr 12, 2019
    #3
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    They are added immediately, but if you don't see them, you may need to refresh to see the updated inventory content in your barn. If you still don't see them, you may need to clear your browser and flash cache to clear any display glitches. If you still do not see them, please let us know and we can double check for you.

    May I assist you further?
     
    Farmers.Almanac, Apr 12, 2019
    #4
  5. kethryangel

    kethryangel Forum Apprentice

    Thank you. Refreshing the page worked.
     
    kethryangel, Apr 14, 2019
    #5
  6. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    I'm glad all is well :) On behalf of all who assisted, you are welcome.

    No further questions. Closing thread.
     
    Farmers.Almanac, Apr 14, 2019
    #6
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