missing stars and golden bananas

good day! i have been finishing quests and it seems im not getting the correct number of stars. also with bahamarama, i jumpee 2 or 3 levels due to the flower events but only got 5 bananas instead of getting 5 for each level. help please. thank you.

 

Hello machifrancisco

Please provide your user ID# so we can check your account.

~waiting for more information~

 

hello. same as this one. machifrancisco. thank you very much.

 

Your user ID# is found on your game screen at the bottom of the wooden frame

 

machifrancisco 55435998. thanks!

 

All your Stars are being correctly credited:

Date	Account	Purpose	Time(s)	Negative	Positive	Total
2018-06-03 18:23:17	8100 -	quest	1.00		2.00	141.00
2018-06-03 18:21:42	8100 -	quest	1.00		6.00	139.00
2018-06-03 17:36:20	8120 -	lvlUp-53	1.00		1.00	133.00
2018-06-02 21:07:46	8000 -	PipeEvent reward booking	1.00		5.00	132.00
2018-06-02 20:31:57	8100 -	quest	1.00		2.00	127.00
2018-06-02 13:36:09	8120 -	lvlUp-52	1.00		1.00	125.00
2018-06-02 09:55:51	8100 -	quest	1.00		2.00	124.00
2018-06-02 09:29:31	8100 -	quest	1.00		1.00	122.00
2018-06-02 09:28:37	8100 -	quest	1.00		4.00	121.00
2018-06-02 07:50:51	8100 -	quest	1.00		1.00	117.00
2018-06-02 02:33:18	8100 -	quest	1.00		2.00	116.00
2018-06-02 02:31:45	8100 -	quest	1.00		6.00	114.00

You have received the 5 Golden Bananas for each recent level up:

Date	Purpose	Negative	Positive	Total
2018-06-03 17:44:49	PipeEvent reward booking		2	12
2018-06-03 17:39:01	lvlUp-19		5	10
2018-06-01 11:18:10	lvlUp-18		5	5

Can I assist you further?

 

hi! it's the lower levels in bahamarama that was not credited. maybe between levels 2 to 6.

 

Your Golden Bananas have been credited for levels 2-6.



May I assist you further?

 

thank you for the assist!

 

On behalf of all who assisted, you are welcome

No further questions. Closing thread.