My farm reverted to an older version - what's happening?

Hi,

I sent a help request on this earlier. I just logged back on after being off for a few hours and my farm has reverted to an old version. Everything else seems to be the same, the manure, apple trees, etc. but the plots all changed.

All of the items that were showing in the fields had already been harvested hours ago. In fact several plantings had passed since the crop layout that appeared when I logged in. I had to harvest them again so that the weeds didn't grow. I should be seeing a farm with 20 pyroblooms planted, several cycles of animals produced, all the trees harvested and other level 7 crops filling the remaining spaces but I see none of that.

Where is my current farm? Can I get it back?

gL

 

I am not a mod but they will want your ID # to check out your problem. Good luck

 

Thank you, Judy. They emailed me already too, but my farm is not updating. Even the photo of the farm shows up as the version from a couple days ago and not the current screen. Hopefully the problem is resolved soon.

 

Hello gamerLaf

If you have already sent a message to support, they will assist you with this matter, so please continue discussing it with the Customer Care Team. Is there anything else we can assist you with?
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Best regards,
teddy.bear

 

No it's fine for right now. We'll see what response they come up with to explain/address the problem.

 

Good luck with your inquiry Happy New Year!

~ Closing thread as the player has contacted Support and there are no other questions ~