My Kiwi got away!

Discussion in 'Help Archive' started by illy1996, Jun 12, 2015.

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  1. illy1996

    illy1996 Living Forum Legend

    I exchanged a "Hark the Herald Angels Sing" for a Kiwi. The "Hark ... " has gone but my Kiwi didn't arrive. I have checked that I didn't misread for a Kiwi Tree and that I didn't make the exchange with the other farm (that happens!). I refreshed, even logged out but no Kiwi. :cry:

    One thing about this G&T, the past trades do not show. I have made a couple of exchanges and I can only see those that I did last time. I checked there first. o_O

    Please help me find my little Kiwi Bird. :oops:
     
    illy1996, Jun 12, 2015
    #1
  2. neily35

    neily35 Regular

    yes I also lost my rowan tree nvm I did that delete chache thing and I got it now.
     
    neily35, Jun 12, 2015
    #2
  3. illy1996

    illy1996 Living Forum Legend

    Cool ... I'll give that a go, when I can work out how to do it! :wuerg:

    Okay, I managed to clear my cache but my Kiwi is still missing. I found a Blackthorn that had also gone awol before I cleared the cache but the Kiwi is hiding somewhere. :(

    I will see what happens tomorrow. Maybe, just maybe, it will turn up ... everything crossed!8)

    Edit: Well, I have tried everything and nothing will entice my lost Kiwi to its new home. I wondered if maybe I placed it as soon as I got it but, if I did, it is hiding behind a Butterfly Farm or Peacock. :music:

    I notice that only offers that I make are recorded as I know other exchanges went through. I started with 81 trade licences and now I only have 70. I used four for offers I set up and made several other exchanges which I am sure went through okay. I suppose I will just have to let the Kiwi go. :cry:

    Unless you can find my Kiwi and send it to its new nest, you may close this thread. :(
     
    Last edited: Jun 13, 2015
    illy1996, Jun 12, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello illy1996 :(

    I see your account has been checked and I am happy you have contacted Support so I assume you have all the details now - but I have checked your logs anyway but I did not identify this exchange in your logs :( I am not sure what could have happened but please stick to your support inquiry to clarify this matter and achieve a resolution.

    I am sorry for this inconvenience. Is there anything else I could assist you with? ​

    My apologies for the late reply here.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Jun 15, 2015
    #4
  5. illy1996

    illy1996 Living Forum Legend

    Hi Teddy!

    Thanks for the reply. I have been on to Support and they confirm what you say. The only transaction that I did for my EP item was for a Medlar Tree which I definitely wouldn't have done. I did notice that there is a player in the chat part of the Forum (Gammy15) who had the same problem with a Kiwi swap. But I suppose it is just one of those things we must accept cannot be solved. :eek:

    Don't worry about the delay, Teddy. We all have other things that get in the way our Farms! :p

    Please accept this rather large box of (and, hearing some news repors, healthy!) chocolates. Please close the thread. ;)
     
    illy1996, Jun 16, 2015
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of teddy.bear, you're welcome.

    Will pass on the healthy chocolates to teddy :eek:

    ~closing as requested~
     
    shooger.sweet, Jun 16, 2015
    #6
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