New portal

Discussion in 'Help Archive' started by pionen, Sep 27, 2018.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. pionen

    pionen Forum Greenhorn

    Hallo !! I can not log in thru farmerama , Im usually log in via bigpoint .
    Will I loose my farm now ?
    New portal ,but my account does not exist !!
     
    pionen, Sep 27, 2018
    #1
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello pionen :)

    Please contact Support so they can assist you with logging in to your account.

    May I assist you with anything else further?
     
    Farmers.Almanac, Sep 27, 2018
    #2
  3. pionen

    pionen Forum Greenhorn

    Yes, I`d like to know why ?! We are 2 players that this effect , or is it all of us ? And its the same on my other games too.
    I have to change password and maybe name ! I have played since 2010 and I think you should sent a email !
     
    pionen, Sep 29, 2018
    #3
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    I understand you are frustrated, but the important thing to remember is that your accounts are still safe and you can still access them. Support will assist you with your logins.

    Is there anything else I may help you with?
     
    Farmers.Almanac, Sep 29, 2018
    #4
  5. pionen

    pionen Forum Greenhorn

    Thanks for your help ! I followed the help instructions from the support ,and everything is ok !!
     
    pionen, Sep 29, 2018
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of Farmers.Almanac, you are welcome.

    ~problem solved, closing thread~
     
    shooger.sweet, Sep 30, 2018
    #6
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