No Baha Trees

Discussion in 'Help Archive' started by BeeDance, Apr 10, 2015.

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  1. BeeDance

    BeeDance Padavan

    I bought Baha & main farm Wonder trees. The main farm ones are present but not the Bahas. Restarting the game did not help. Since other players have had the same or similar issues I presume the problem is being looked into but thought I would mention it as well.
    ID 51994892 - Thanks!
     
    BeeDance, Apr 10, 2015
    #1
  2. sewinglady

    sewinglady Exceptional Talent

    I had the same problem. Bought four of each. The regular farm ones showed up, but the first four baha ones did not. I thought I'd imagined it, so I bought more...cuz there's nothing like throwing good BBs after bad, right? So yeah, if there was a glitch this morning, it got me, too!


    User: sewinglady ID: 52647366

    BeeDance - teddy.bear said on another thread near this one that we have to contact support. I am not sure if I can - when I click the support links, it goes to BigFish, not BigPoint.
     
    Last edited: Apr 10, 2015
    sewinglady, Apr 10, 2015
    #2
    BeeDance likes this.
  3. BeeDance

    BeeDance Padavan

    I know the powers that be do a great job of correcting issues. I'm so glad this one is not my doing for a change! On the other hand I now have to try twice as hard to mess something up.... ;):)
    Not to worry - they get it fixed as quickly as they can.

    ===

    Hopefully you already know, but just in case:
    If you go to the upper right corner of the game where you would go into into the forums or look at the news, and click on the "!" you can send them your info. They respond pretty quickly. I decided to wait for just a bit before contacting them since my issue was not that I got 2x of regular rather than some of each. If it's not resolved in a reasonable amount of time I'll put in a note with tech support.
    It's a good idea to add your ID # (at the bottom of the playing screen) and the server.
     
    Last edited: Apr 10, 2015
    BeeDance, Apr 10, 2015
    #3
    labmommy30 likes this.
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello BeeDance :oops:

    Please do contact Support for this matter to be looked into, and sewinglady, please do the same - this is something BigFish cannot help you with, only Bigpoint Support - and this time I mean it :p . The support contact form is here.

    Can I help you further, BeeDance?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Apr 10, 2015
    #4
  5. sewinglady

    sewinglady Exceptional Talent

    teddy.bear - you are the best! I have saved that link in my favorites so maybe I won't have to bother you so often. :D
     
    sewinglady, Apr 10, 2015
    #5
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are never bothering me or us :) We are happy to help. Just remember to open new threads for your technical issues :p . Thank you very much.

    Best regards,
    teddy.bear
     
    teddy.bear, Apr 10, 2015
    #6
    sewinglady likes this.
  7. BeeDance

    BeeDance Padavan

    Thanks teddy.bear! No, my wife claims no one fix the other problems I have; she's tried for over 38 years....
    This thread can be closed. Again, thank you!
     
    BeeDance, Apr 10, 2015
    #7
    BlackCaviar and -Mir85- like this.
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    xD BeeDance, that's a good one. xD Thank you for the good laugh. Good luck with your inquiry!

    Best regards,
    teddy.bear

    ~ closing thread as there are no further questions ~
     
    teddy.bear, Apr 11, 2015
    #8
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