Bug No EP when neighbors level?

Discussion in 'Help Archive' started by Laurelei, Feb 14, 2015.

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  1. Laurelei

    Laurelei Forum Great Master

    The last couple of times my neighbors have leveled I haven't seen the star icon on my neighbor list nor have I been given the opportunity to gain experience from their level. I noticed this because my neighbors have moved around on the neighbor list but there has been no notification that they leveled. I asked the neighbor if they leveled and they confirmed it.
     
    penguilnz likes this.
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Laurelei :oops:

    I have tested this for 2 different level ups and it worked fine - the star showed up, and the EP was credited correctly after congratulating them. Unfortunately, we are not able to check this for your neighbours in particular as we cannot force a level up, and naming them on the forum would not be indicated either, so if you could please contact our Customer Care Team for this matter, mentioning the neighbours who have leveled up, and the approximate date, they will assist you further.
    Is there anything else we could assist you with?
     
    penguilnz likes this.
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