Nublon exchange

Discussion in 'Help Archive' started by AuntMoe, Jul 15, 2016.

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  1. AuntMoe

    AuntMoe Junior Expert

    Yesterday morning(for me) when I logged on I received a pop-up telling me I had received 1885 ep and cc for the 1885 nublon snails I had left from the event. Then I received a pop-up for the 12 yellow snails telling me I got: 4 Gumbo, 2 Sailors, 1 Punkoo, 2 Spuds McKinely and 3 Frontier turkeys. I never received a pop up telling me what I got for the 42 Blue, 61 Green and 44
    Pink snails I had. According to the records that were pulled up in the general issues section I only received the 12 random animals for the Yellow Nublons. Can you please check on this for me. #23959512
     
    AuntMoe, Jul 15, 2016
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello AuntMoe,

    We are unable to see the logs for the 2nd compensation. You will need to contact Support for further investigation.

    Can I assist with anything further?
     
    shooger.sweet, Jul 16, 2016
    #2
  3. AuntMoe

    AuntMoe Junior Expert

    I guess not.
     
    AuntMoe, Jul 16, 2016
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello AuntMoe,

    We are truly sorry for this inconvenience, but as announced here, we have been assured by the team that the exchange has been successful and correct. ​

    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
    teddy.bear, Jul 16, 2016
    #4
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