Party spin not credited

Discussion in 'Help Archive' started by katinka5252, Jan 30, 2021.

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  1. katinka5252

    katinka5252 Forum Apprentice

    Good morning,

    Please let the team know the party spin wheel not registering any win of the party spins.
    It happened yesterday and I though it's only a glitch but also had same problem today.
    Using Unity on MacBook air and I did refresh twice also checked the reward history.
    Every prizes won are there except the party spins.

    ID: 25102020

    Thank you and have a nice weekend
     
    katinka5252, Jan 30, 2021
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello katinka5252,

    The display error is probably related to using a Mac. I was able to see your reward history fine:

    2021-01-30_14h50_56.png ​

    Your logs show that you had 718 tickets left when you won the CC's. You spun the wheel which left 717 tickets. You won 2 tickets with that spin which left you with a total of 719 tickets at the time shown above.

    I can only suggest you try to play on a desktop computer as the Mac is not currently supported.


    Can I assist you further?
     
    shooger.sweet, Jan 30, 2021
    #2
  3. katinka5252

    katinka5252 Forum Apprentice

    Hello Shooger.sweet,

    Thank you very much for the help.

    Please close the thread.
     
    katinka5252, Jan 30, 2021
    #3
  4. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    On behalf of shooger.sweet, you are welcome :)

    Closing as requested.
     
    Farmers.Almanac, Jan 30, 2021
    #4
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