payment issues

Discussion in 'Help Archive' started by browndoggies97, Dec 30, 2017.

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  1. browndoggies97

    browndoggies97 Active Author

    my account has been stripped of being able to use paypal for a payment. And 7.99 was taken from my bank account for premium membership but i havent received it yet. i have contacted Bigpoint support and waited 2 days. so far nothing has been done. help.
     
    browndoggies97, Dec 30, 2017
    #1
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello browndoggies97 :)

    I am sorry but we cannot address payment issues in the forum. As you have already contacted support, you will need to wait for their response. I know it is frustrating but please be patient as it is a holiday weekend.

    Is there anything else I can assist you with?
     
    Farmers.Almanac, Dec 30, 2017
    #2
  3. browndoggies97

    browndoggies97 Active Author

    if it is not solved who else can i contact?
     
    browndoggies97, Dec 30, 2017
    #3
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Support will look into it and see what the issue is. They will resolve it. They will get in touch with you.

    May I assist you with anything else?
     
    Farmers.Almanac, Dec 30, 2017
    #4
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