Premium Package Renewal

Discussion in 'Help Archive' started by Sister3, Dec 20, 2018.

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  1. Sister3

    Sister3 Regular

    I have been attempting to renew on time with the 3 day notice, but Manage Premium is grayed out!!
    Any suggestions?

    User ID: 55609445
     
    Sister3, Dec 20, 2018
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello Sister3,

    If you purchased the Package as a one time payment, you need to wait until the current package has expired before you can purchase a new package.

    Can I assist you further?
     
    shooger.sweet, Dec 20, 2018
    #2
  3. Sister3

    Sister3 Regular

    Hello shooger.sweet, Your answer seems logical. I think their is only monthly premium now.But have been getting this message for at least a few weeks. It shows up when I check out the mini-events.

    "The time has almost come: In a couple of days your Advantage Packs listed below will soon expire. So that you're not suddenly standing there empty-handed overnight, renew your advantages now.
    This ensures that you can continue to play with all your advantages without experiencing any interruptions. Renew now quickly, simply and comfortably."
    Premium Farmer24.12.2018
    2018-12-21 6:52:25 AM

    But will be patient.
    I would like to keep this thread open for now.

    Happy Christmas days shooger.sweet.
    I just got the go ahead to renew a few minutes ago.
    Thank you so much for your assistance.
    OK close thread.
     
    Last edited by moderator: Dec 21, 2018
    Sister3, Dec 21, 2018
    #3
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    On behalf of shooger.sweet, you are welcome :)

    Problem solved. Closing as requested.
     
    Farmers.Almanac, Dec 21, 2018
    #4
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