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Discussion in 'Help Archive' started by ortrud_oc, Feb 15, 2015.

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  1. ortrud_oc

    ortrud_oc Padavan

    Please help! I have not cancelled my Premium subscription but so far there has been no renewal debit on my credit card account and my game has been affected. How should I deal with this?

    ID: 19295018
     
    ortrud_oc, Feb 15, 2015
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello ortrud_oc,

    If no details have changed and there is money available on your card, the best thing to do is contact Payment Support through the Bank as we cannot discuss financial matters on the forum.

    Can I assist you further?
     
    shooger.sweet, Feb 15, 2015
    #2
  3. ortrud_oc

    ortrud_oc Padavan

    Thank you for the help. This method has worked since I started playing and after BP announced the automatic transfer which needs a cancellation 14 days prior to due date. Have a lovely shift. I am still able to purchase bbs.
     
    ortrud_oc, Feb 16, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome. Hopefully our Support team will be able to help further.

    ~NFQ~ closing thread
     
    shooger.sweet, Feb 16, 2015
    #4
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