Problem with Premium benefits??

Discussion in 'Help Archive' started by A7XKo7nchick, Sep 2, 2017.

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  1. A7XKo7nchick

    A7XKo7nchick Active Author

    Hey there mods :cry:I seem to have a problem with my Premium package :cry:I have set it to automatically re-new, I'm certain that this is due anytime soon however, I have just tried to use the re-set save function and it isn't working:cry:neither is the auto-tree harvest :cry:I have re-freshed the page, cleared the cache etc and still nothing seems to be functioning:cry:I have even tried tried to purchase the premium package again (just in case) but all I have is a pop-up window on the payment screen which says 'Your shopping cart contains a pack that you purchased some time ago. It is already set to renew automatically. This means you cannot purchase it right now.' :cry:I'm very technically limited so I do not know how to show you a screen shot:cry:
    Please help reslove this issue for me, maybe I placed a bit too much faith in the re-newal process as well as taking the easy option for saving the layout of each field
    Many thanks in advance for taking time out for me on the weekend :inlove:
    User ID: 52406790
    EDIT:within 10 minutes of posting the problem seems to be resolved :):):) maybe because I'm normally in work when the payment is processed or maybe it's the weekend taking it's sweet time getting money;) but I still want to say thank you for taking the time to read my problems :inlove: have a wonderful rest-of-the-weekend:inlove: I'll leave the extra-special goodies in the usual place for you all:inlove:
     
    Last edited: Sep 2, 2017
  2. Hello A7XKo7nchick.

    I'm relieved your Premium package has been renewed.

    Problem resolved and have a great weekend yourself. Thank you for the goodies. Closing thread.
    Intrepideur
     
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