Problems with Firefox browser

Discussion in 'Help Archive' started by rivak, Aug 2, 2020.

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  1. rivak

    rivak Forum Mogul

    Hi!

    Since Friday I've been having trouble playing Farmerama from Firefox. I'm using the most current version, on a laptop running Windows 10, in the US. I play from this link: https: // www dot farmerama dot com. I've also tried on my smaller farm through BigFish Games and have the same problem.

    I can play with the Edge or Chrome browsers just fine, so I'm very confused. Any suggestions?
     
    oj66 likes this.
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello rivak,

    I am not aware of any problems associated with being able to access the game from Firefox. Did you allow access to Flash in your browser? Have you tried rebooting your computer to see if that helps?

    Can I assist you further?
     
  3. rivak

    rivak Forum Mogul

    Sorry for the late reply - I'm out of town and sans laptop.

    Yes, I let all my browsers use Flash. I've restarted the machine a few times, plus did a complete shutdown and reboot. Nothing worked. :(
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Have you checked to make sure you are using the most current version of Flash Player and Firefox Browser?


    Regards,
    shooger.sweet
     
  5. mindy1701

    mindy1701 Forum Baron

    I'm also having problems with Firefox and Farmerama. All my software is current. It takes 4 or 5 attempts to get into the game - about 8 minutes of messing around - then get logged out of the game frequently. This started suddenly when Aqua Mania started. ok, I'm out of this discussion now - back to the OP. Thank you
     
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Thankyou Mindy for your feedback. All I can suggest is to make sure your Browser and Flash caches have been cleared.


    Regards,
    shooger.sweet
     
  7. igotfrogs

    igotfrogs Forum Overlooker

    i dont know if its related or not but when i log in on google chrome it's asking me to allow flash player then when i do its saying that from December flash player will no longer be supported
     
    farmlily3 likes this.
  8. rivak

    rivak Forum Mogul

    Yes, I'm using the most current version of Flash, Chrome, Edge and Firefox. I tested again today and Firefox will let me log in, but after a minute or two the screen goes white. After several seconds it let me back in, but before I could click anything it went white again and stayed that way. :(

    I also have my browsers set to automatically clear the cookies and cache when they close. I run CCleaner once a week to catch stragglers.
     
    oj66 likes this.
  9. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    I do not know what can be causing this problem in Firefox. Maybe it will run more smoothly next time the browser is updated. Until then I can only suggest you use a different browser.


    Can I assist with anything further?
     
  10. ctindaldavies

    ctindaldavies Forum Connoisseur

    Sorry to jump in here with some relevant feedback, I think last night when rivak was getting the white screen, I was too on Edge. Had trouble logging in for about 15 mins, so I think that incident was a server issue that has been resolved obviously.
     
  11. rivak

    rivak Forum Mogul

  12. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    On behalf of all who assisted, you are welcome :)

    No further questions. Closing thread.
     
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