Producing pumpkin jam

Discussion in 'Help Archive' started by julie1013, Feb 16, 2015.

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  1. julie1013

    julie1013 Commander of the Forum

    ID# 50838203
    I had 11 basic jelly and 27 pumpkin jams in my barn. I thought I started 8 pumpkin jams which would take basic down to 3 and pumpkin jam up to 35, correct? After it was done, I have 3 basic and 34 pumpkin in my barn. Where did #35 go to?o_Oo_O I thought I had been missing 1 or 2 here and there when I was making them but wasn't sure. This morning I'm pretty sure there is one missing. Thanks
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello julie1013 :)

    I have checked your logs and I saw that half an hour before making the 8 pumpkin jams, you ate 1 :
    16.02.2015, 14:17:51 CET startProduction: pumpkinJam : +8
    16.02.2015, 13:47:34 CET used: pumpkinJam: -1
    If you have checked your stock before producing them, you are most likely missing one :eek: otherwise the numbers add up.
    Please let us know if there's a culprit we need to catch :p .
     
  3. julie1013

    julie1013 Commander of the Forum

    Yes teddy, I ate one, cleared some fields. Then I checked my barn to see how many basics and pumpkin jam I had before I started making them. Like I said, I had 27 pumpkin and 11 basics. It's just 1 pumpkin jam but guess I need to keep a closer eye on when I am producing products to make sure I am getting the correct amount:(
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    In this case, please be so kind and contact Support for this matter and you will probably recover the delicious jam. :)

    Is there anything else we can assist you with?
     
  5. julie1013

    julie1013 Commander of the Forum

  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of teddy.bear, you are welcome.

    ~NFQ~ closing thread
     
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