Purchased an event basket and now you have canceled the event.

Discussion in 'Help Archive' started by dumbunny, Oct 2, 2018.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. dumbunny

    dumbunny Forum General

    On both of my farms, I purchased event baskets for the carnival event. Now that the event has been canceled, how do I receive a refund - this farm is straight through BP, but my other farm is through BigFish.

    Please advise.
     
    dumbunny, Oct 2, 2018
    #1
    Sue46 likes this.
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello dumbunny :)

    As announced here, we will have more information on Thursday. Please be assured the Team is aware Real money has been spent and they are working as fast as they can to resolve the issues.

    May I assist you further?
     
    Farmers.Almanac, Oct 2, 2018
    #2
    Sue46 likes this.
  3. dumbunny

    dumbunny Forum General

    appreciate your quick reply. I had to run a couple errands, hence my delay getting back to you. I will be waiting for Thursday's announcement... wasted super grow. wasted suzie's super grow, wasted money... waiting to see as it's all any of us can do.
     
    dumbunny, Oct 2, 2018
    #3
    Sue46 likes this.
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    On Farmers.Almanac's behalf, you are most welcome. We appreciate your understanding and patience while waiting for more news.

    Best regards,
    teddy.bear

    ~ closing thread as there are no further questions ~
     
    teddy.bear, Oct 2, 2018
    #4
    Sue46 and dumbunny like this.
Thread Status:
Not open for further replies.