Rent a Hooper

Discussion in 'Help Archive' started by mackboy, May 21, 2015.

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  1. mackboy

    mackboy Padavan

    Hi,

    Ive been directed to this area to post?

    I purchased a 'rent a hooper' about 5 days ago from the offer in pirate cove, but apart from the initial reward and the next day reward but since Ive not received anything unless I have and no message has been shwn, please can you check for me

    User ID 52176009

    Steve
     
    IVANCICA30 likes this.
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Steve,

    I have checked your logs and the rewards were successfully received every day. Please make sure that your gift pop-ups are enabled, and if you don't receive them, please clear your browser cache, cookies and Flash cache - and very important, make sure they are all up to date.

    Here are your rewards:
    20.05.2015, 18:26:25 CEST Langosh : 1
    19.05.2015, 17:30:10 CEST Pheromones: 3
    18.05.2015, 17:26:17 CEST Supergrow : 2
    17.05.2015, 16:44:30 CEST Power feed : 3

    Today's reward should arrive shortly :) Is there anything else I can assist you with?
    Best regards,
    teddy.bear
     
    IVANCICA30 likes this.
  3. mackboy

    mackboy Padavan

    Hi Teddy thank you for checking, what a generous bunny!!!!????
    I regularly check and clear everything so only other thing is my ageing eyes.

    Thanks again you may close NFQ
    Steve
     
    IVANCICA30 likes this.
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello mackboy :p

    Not the most generous bunny for sure :( you should teach him a lesson xD he was probably afraid to inform you of the gifts given.

    Did the pop-up appear for yesterday's gift ?
    Best regards,
    teddy.bear
     
    IVANCICA30 likes this.
  5. mackboy

    mackboy Padavan

    Hi Teddy,

    Unfortunately I did not see any gift from the naughty bunny so not sure what was left yesterday:(:(
    I will let you know later if he wants to let me know what he decides to leave me and I will clear cache and everything in atticipation.

    Thanks for your unerring attention Teddy

    Steve
     
    IVANCICA30 likes this.
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello mackboy,

    I have cleared your server cache as well. It would be great if you could try using a different browser tonight, to see if the pop-up appears there. Could Pepper Flash be the problem? Can you please double check if it is still disabled? There has been one more similar case reported in a different language community, but clearing the cache helped - browser used was Google Chrome (42.0.2311.152 m), Flash player version 17.0.0.188.

    That bunny better hide now xD
    Yesterday's reward was: 21.05.2015, 17:47:39 CEST - EP: 2370
    Best regards,
    teddy.bear
     
    IVANCICA30 likes this.
  7. mackboy

    mackboy Padavan

    Hi Teddy,

    Thanks to you our naughty bunny has decided to inform me of what special prize to give me:)

    You may close thanks

    Steve
     
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Steve :)

    I am happy to hear this. Hopefully now that he can't hide anymore, he will be more generous :p .
    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
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