screenshots

can somebody please explain to me how to do screen shots I need to do one of an error message in the bank but do not know how to do it I have never had to do one before I need to do one and send it to support but have no idea how to even begin to do it help pleeease

 

Here's the link to FAQ Screenshots, I hope that helps.

 

yes that was informative but I tried everything it said to do and nothing is happening I still cant get a screenshot

 

Hello flwrsndnc.

What part is not working? Thank you baw815 for the link.

Waiting for more specific information from OP
Intrepideur

 

I tried pushing the fn key then the prt sc key and nothing happened so I tried the alt key and prt sc key and still nothing happened and I went into the start ect where it says the snip thing is and I couldn't find anything

 

Sorry to butt in again, are you running windows 7? If you are there is a tool in accessories called snipping tool. It's what I use to take them.

 

Hello flwrsndnc.

You also need to paste the picture into Paint or an online free picture hosting site.

Can we assist the OP further?
Intrepideur

 

I got it thank you all who helped me I finally had to call my daughter she has the same pc that I have and we both have windows 10 thank you again for all the help NFQ

 

That is great news. Good luck with your ticket.

Screenshot taken, closing thread.